This COPS guidebook will help agencies develop performance measures to improve individual programs and to be integrated into broader performance management frameworks. Includes a six-step process for measuring performance, practical real-life examples, templates, recommendations, and checklists. It is a companion to the COPS-funded "Law Enforcement Tech Guide: How to plan, purchase and manage technology (successfully!)."
You can order these and other publications and CDs by calling the COPS Response Center at 1-800-421-6770 or by using the COPS Resource Center. Many publications can also be read online or downloaded.
Want to learn more about the development and importance of law enforcement measurements? Then explore these recommended materials: