Project Management • Develop a charter – Identify and engage all stakeholders – Each entity provides empowered representatives – Equal representation from all stakeholders – Identify problem to be addressed – Identify the goals and objectives • Establishes project scope – Obtain political and executive level buy-in Training • Identify and involve personnel and tailor training for the various audiences • Combine various training media – Table top exercise, videos, CBT, live system training • Repetition of Training – Varied training schedules • Identify training resources • Comprehensive training plan Planning • Develop a formalized communications plan • Identify funding mechanisms to establish and sustain system • Anticipate funding sources – Prepare requests and have available funding sources materialize – Establish enterprise fund/JPA • Have strong business case • Communications